Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"I might have the rarest cats in existence. Two of them with a condition so rare, next to nothing is known about its cause.Dr. Q has been essential in keeping them alive and well. There have been times I felt like I lived at this place, but I don't mind because the staff is just amazing. And the care is fantastic. The front desk people are so friendly and hard working too. They never miss a beat. They have all gotten to know me at this point and I look forward to seeing them.I drive all the way from Derby for this place and I don't regret it one bit. At my previous vet (a good clinic, just very busy) I would spend FOREVER waiting just to be seen. I end up saving time driving all the way to this place because they don't keep you waiting.They've also saved me money by sending me to other vets who can perform the same procedures cheaper than they can. And they've even sent me to another pharmacy to save money. They really care."

Jake S.

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